Shipping policy

Thank you for supporting Rezin Grandeur. Please read our preorder shipping policy carefully before placing your order.

What Is a Preorder?

Preorder items are products that are not yet in stock and are made-to-order or produced in limited quantities. By purchasing a preorder item, you acknowledge that the item will ship at a later date.

Production & Shipping Time

• Preorder items typically ship a couple weeks after the preorder window closes.
• Production times may vary due to manufacturing, quality control, or unforeseen delays.
• Shipping timelines are estimates, not guarantees.

Order Processing

• Preorder items will not ship until production is fully completed.
• If your order includes both preorder and in-stock items, the entire order will ship together unless stated otherwise.

Delays

We are not responsible for delays caused by:

• Manufacturing issues
• Supply chain disruptions
• Weather conditions
• Customs or carrier delays

If delays occur, we will provide updates via email or our official channels.

Cancellations & Refunds

• All preorder sales are final unless otherwise stated.
• Once production has begun, orders cannot be canceled or refunded.
• Refunds will only be issued if we are unable to fulfill your order.

Shipping Confirmation

Once your order ships, you will receive a confirmation email with tracking information.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact

For any questions regarding your preorder, please contact us at: Rezingrandeur@gmail.com